Integrated visitor support system for tourism industry based on IoT technologies

Radosław Belka; Stanisław R. Deniziak; Mirosław Płaza; Mirosław Hejduk; Paweł Pięta; Małgorzata Płaza; Piotr Czekaj; Piotr Wołowiec; Krzysztof Ludwinek

doi:10.1117/12.2326403

1 October 2018 Integrated visitor support system for tourism industry based on IoT technologies

Radosław Belka, Stanisław R. Deniziak, Mirosław Płaza, Mirosław Hejduk, Paweł Pięta, Małgorzata Płaza, Piotr Czekaj, Piotr Wołowiec, Krzysztof Ludwinek

Author Affiliations +

Proceedings Volume 10808, Photonics Applications in Astronomy, Communications, Industry, and High-Energy Physics Experiments 2018; 108081J (2018) https://doi.org/10.1117/12.2326403
Event: Photonics Applications in Astronomy, Communications, Industry, and High-Energy Physics Experiments 2018, 2018, Wilga, Poland

Abstract

The paper aims to present the concepts of an innovative, integrated visitor support system for distributed entertainment parks, based on Internet of Things (IoT) technology and Big Data analysis. The proposed system will include logistical functions to streamline the customer service process in the centers, offering a profiled tourist product based on unique natural or thematic value. Basing on the modular structure, implementation and integration of the modern IT network, tracking and monitoring technologies, Fog Computing, decision support system and Big Data concepts, it is planned to create a flexible, scalable, reliable, fault tolerant and high security product, corresponding to the expectations of the potential recipients.

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Radosław Belka, Stanisław R. Deniziak, Mirosław Płaza, Mirosław Hejduk, Paweł Pięta, Małgorzata Płaza, Piotr Czekaj, Piotr Wołowiec, and Krzysztof Ludwinek "Integrated visitor support system for tourism industry based on IoT technologies", Proc. SPIE 10808, Photonics Applications in Astronomy, Communications, Industry, and High-Energy Physics Experiments 2018, 108081J (1 October 2018); https://doi.org/10.1117/12.2326403

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